Reducing user friction and site maintenance through an optimized menu experience

Bardenay is the nation’s first restaurant and distillery. This Idaho classic has 3 locations and their handcrafted spirits are available for purchase across the northwest.

The objective of this redesign was to optimize the menu experience, and give the brand a visual refresh resulting in 21.03% more visitors to the site and reducing the bounce rate by 23.43%.

 
 

R O L E

Information Architecture, Wireframing, Prototyping, Art Direction, Branding, Illustration

C R E D I T

Project completed while employed at 116 & West

W E B S I T E

bardenay.com

 

Optimizing the menu experience

 
 
 

Bardenay needed help simplifying their menu experience, and making it more mobile-friendly. On the original site each location had a slightly different menu with individual pages dedicated to each menu category and item description. This resulted in an incredibly large site that was not only difficult for them to maintain, but cumbersome for their guests to navigate.

To optimize the experience I made the following changes:

  • Reduced clicks by consolidating the 3 locations, individual categories (i.e. appetizers, soups) and item descriptions into a single page view

  • Increased scan-ability and reduced unnecessary scrolling by introducing a sticky sub-menu that allows users to quickly view their offerings and skip to a specific section. This is especially beneficial at mobile as their menu is very extensive.

 
 

Upscale rebrand for an Idaho classic

 
 
 

For this client, I had the opportunity to execute an entire rebrand including printed collateral. I selected new fonts and colors to give the brand a more upscale look while still feeling warm and inviting. I also created a set of illustrations based on the liquor stills to be utilized across all of their marketing.

 

The Results

Comparing the Google Analytics from the original site in 2020 and the redesign in 2021

23.43%

Reduced bounce rate

21.03%

Increase in users

58.10%

Increase in page views

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Optimizing search for home listing pages

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Creating digestible content & a modern user interface